At Majestic Resorts, it is their commitment to provide you with the best vacation experience. They appreciate the loyalty you have to their one of a kind vacation experience that is delivered with the outstanding service they are known for. After having to temporarily close their resorts due to the Coronavirus (COVID-19), Majestic Resorts look forward to welcoming guests back as soon as possible as follows:

 

Punta Cana, Dominican Republic

• Majestic Mirage Punta Cana is scheduled to open on June 1, 2020 • Majestic Colonial Punta Cana is scheduled to open on June 1, 2020 • Majestic Elegance Punta Cana is scheduled to open on June 1, 2020

 

Costa Mujeres, Mexico

• Majestic Elegance Costa Mujeres is scheduled to open on June 1, 2020

 

They will see you again soon with the familiar Majestic Resorts staff you have grown to call your Majestic family. Until then, stay safe and don’t forget to visit theur social media channels to take a virtual vacation.

 

Want to modify your vacation dates and keep the rate?

For Majestic guests who have recently had your travel plans interrupted, they will gladly work with you to modify your vacation plans at no additional cost. They are honouring the rates of current reservations scheduled for travel between April 1, 2020 through May 31, 2020.

You may change the dates and keep the rate for travel starting from June 1, 2020 through December 23, 2021. As a reminder, Majestic Resorts will be waiving any penalty associated with the change of your affected booking. Please note, supplements would apply if you choose to travel between December 23, 2021 and January 2, 2021.

 

Booked through a tour operator or travel agency?

If you need to modify, or if you must cancel your booking, please contact your tour operator or travel agent. Majestic Resorts is unable to assist directly with these bookings.

 

Need to contact Majestic Resorts?

They’re here for your during this unprecedented situation. Should you have any questions or concerns, please contact Majestic Resorts at 1-809-221-9898 from 9:00 AM – 05:00 PM AT or send us an email at info.puntacana@majestic-resorts.com.

Please be assured that they are working to provide a response as soon as possible but are experiencing a higher volume than normal. Thank you in advance for your patience.

 

Majestic Resort look forward to welcoming you, their valued guest once again, to your Majestic Resorts Family!

 

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